Charles Unger-Peters
Summary
Senior Software Engineer & Solutions Engineer with 8+ years experience in full-stack development; predominantly in TypeScript/React ecosystems and agentic development with a focus on enterprise architecture and observability. I currently focus on agentic tooling, evals/analytics, governencr and harness-agnostic telemetry that enables safe, measured agent adoption across global teams.
Skills
Agentic AI Development:
AI Agents, MCP, Prompt Engineering, Evals, Langfuse, Agentic Telemetry, IDE Tooling, OpenAI, Anthropic
Full-Stack Development:
TypeScript, React, Next.js, Node.js, PostgreSQL
Frameworks:
Next.js, Vue, NestJS, Express, Laravel
API:
REST API, GraphQL, Websockets, SSE
Ops:
AWS, GCP, Netlify, Vercel, CI/CD, Git, Docker, Kubernetes
Testing & AI Tools:
Langfuse, Langgraph, Grafana, Copilot, Cursor
Experience
Senior Software Engineer (Solutions Engineer)
Apr 2026
–Present
BIMM
Toronto, ON · Hybrid
- Delivered agentic toolbox and instrumented and governance compliant agent builder for Audi developers, QA, and product owners; that enabled 4x faster delivery of projects.
- Designed and implemented analytics and evaluators into harness-agnostic IDE-based agentic tools, enabling rapid iteration and eval driven development for agents.
- Researched and implemented architecture for harness-agnostic agentic telemetry, allowing safe, secure, and measured agentic usage across global teams.
Senior Software Engineer
Jul 2023
–Jun 2025
Recovery.com
Madison, WI
- Built secure partner integrations and automation to connect provider and insurance platforms using Next.js, Apollo (GraphQL), and PostgreSQL, improved treatment seeker flows and data reliability in a HIPAA sensitive context.
- Designed and shipped Event Driven Architecture to support data integration with multiple sources and schema, preventing conflicting sources of truth.
- Communicated with Product, Design, and other stakeholders to define and deliver front-end and backend features that drove a 400% increase in center profiles; improved site performance/SEO (Gatsby) for discovery.
- Helped to implement, domain-driven architecture, and tooling - resulting in repositories that were reliable and maintainable.
- Helped to debug and decrease build times by 50% by improving data sourcing methods.
- Introduced LLM assisted tooling to the research workflow, increasing research velocity by 800% and unblocking content operations.
- Led a transition from Scrum to Shape Up, creating clearer product bets and accelerating feature delivery by 35%.
Consultant
Jan 2025
–Present
Creatality Consulting Ltd.
Toronto, ON
- Developed in house solutions for client projects using Next.js, React, and PostgreSQL, including LLM enhanced ATS.
- built web apps for clients including integrations with Shopify, Stripe, and other APIs.
- Helped to develop front-end refactoring focusing on performance optimization and stability.
Software Engineer
Feb 2022
–Jun 2023
FactoryFix
Chicago, IL
- Built an SMS/messaging platform (Vue) that increased messaging by 27% and feature usage by 33% to streamline recruiter ↔ applicant communication.
- Delivered calendar and scheduling integrations for recruiters, which decreased drop off rate on this stage of the hiring process by over 30%.
- Developed SaaS oriented microservices with NestJS on Google Cloud Platform to aggregate job data and expand recruiter reach, supporting data pipelines and partner surfaces.
- Designed and maintained REST/GraphQL endpoints consumed by internal applications and partners.
- Collaborated with UX on feature delivery; contributed to Python model training for ATS candidate ranking, resulting in an 80% lift in employer satisfaction with ratings.
Software Engineer
Jan 2020
–Feb 2022
AutoServe1
Toronto, ON
- Created an integration with CRM and onboarding system to automate account creation and onboarding process for new customers, resulting in a 70% reduction in onboarding time.
- Helped to refactor application from single EC2 instance to containerized deployment on AWS, resulting in a 50% reduction in deployment time and a 30% reduction in infrastructure costs.
- Developed express middleware to expand integrations with 3rd party SMS (Shop Management Systems) to support two-way integration, leading to a 30% increase in clients with these systems.
Senior QA Analyst
Jul 2019
–Feb 2022
AutoServe1
Toronto, ON
- Led manual and automated test planning, with performance and load testing that reduced major bugs by 75%.
- Managed security audits, endpoint security, and incident response, improving security posture and reliability.
- Built internal tooling and integrated metric-driven test generation to expand end to end coverage to ~95%.
- created internal tools to help support teams track and trace user issues and bugs, resulting in a 50% reduction in support ticket resolution time.
Education
Concordia University
2002
–2007
Bachelor of Arts
,Montreal, QC